This site uses cookies. To find out more, see our Cookies Policy

Assistant Property Manager in Richmond, VA at Pentagon Federal Credit Union

Date Posted: 11/28/2018

Job Snapshot

  • Employee Type:
  • Location:
    Richmond, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Assistant Property Manager


PenFed is hiring an Assistant Property Manager in Richmond, Virginia. Assistant Property Managers will support the property manager and other property management team members with assigned maintenance tasks, leasing issues, billing or property services with regards to owners, tenants, vendors and staff.  They will work closely in supporting the Property Manager and handling all operations of office duties.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned

  • Handle all routine maintenance inquiries by assigning appropriate vendor(s), create work order.
  • Communicate with the Property Manager, Owner, and or Tenant regarding maintenance issues.
  • Track all maintenance issues  to ensure job was performed
  • Approve appropriate invoices, close work order.
  • Handle all Home Owner Association Maintenance violation issues.
  • Communicate with all appropriate parties regarding such violation, track for completion during required dead line.
  • As necessary, implement processes that improve the work flow of position.
  • Add new vendors to the system, track W9, insurance information.
  • Responsible for mailing out all Monthly Lease Expirations to tenants.
  • Keeping track of all lease expirations that are received/not received and following up with the appropriate Senior Property Manager.
  • Handling all utilities for any property that will be vacant for a period of time.
  • Processing all utility payments received for vacant properties.
  • Contacting tenants if utilities have not been set up prior to move-in date.
  • Uploading Tenant Renter’s Insurance and new properties into Propertyware.
  • Handling all HOA information regarding Parking stickers, pool passes, facility key distribution and sending to the tenant for their use.
  • Handling HOA Violation letters that pertain to the tenant violating one or more of the association’s rules/regulations by mailing out a letter informing them of their violation.
  • Pulling up a monthly report of all three Senior Property Manager’s properties showing what tenants have not paid rent.
  • Mailing out a 5-day letter to a tenant who has not paid their rent along with a copy of their monthly statement giving them their outstanding balance.
  • Attending Quarterly Property Management Meetings and any other meeting that may arise.
  • Answering phones and helping both owners and tenants with questions/concerns.
  • Process Rental Applications.
    • Pulling credit report & analyze for approval under guidelines.
    • Communicate with Landlord for approvals.
  • Prepare Leases.
  • Prepare commission paperwork.
  • Process lease renewals.
    • Negotiate new rate with Landlord and tenant.
    • Create renewal lease.
    • Create renewal invoice.
    • Track and follow up on renewals.
  • Upload/maintain proper documents to Propertyware.
  • Support the Property Manager and remaining team members as necessary, overlapping job responsibilities to cover during breaks, vacations, etc. 

Education and Experience

Equivalent combination of education and experience is considered.

  • Associates degree in a related field or a combination of education and experience that provides necessary skills and knowledge to satisfactorily perform the essential job functions.
  • At least 3 years related experience is required.  Real estate license is preferred or willingness to obtain license, previous experience in real estate or property management may be required.
  • Excellent business communication skills and the ability to multi-task and are critical. 
  • Strong organizational and interpersonal skills required.
  • Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook, MS Publisher).

Supervisory Responsibility

This position will not directly supervise employees.

Licenses and Certifications

Real Estate license (state specific)

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*


Limited travel to various worksites is required.

About Us

Berkshire Hathaway PenFed Realty, LLC is a  full-service real estate brokerage firm with over 60 offices and 1,700 world-class sales professionals, offering complete service coverage in Virginia, Maryland, District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas markets.  Founded in 2006, we are a wholly owned subsidiary of one of the country’s largest and most financially stable credit unions, PenFed. We are also one of the largest franchisees within the Berkshire Hathaway Home Services network. The Berkshire Hathaway HomeServices network stands among only a few organizations entrusted to use the storied Berkshire Hathaway name, a name representing strength, integrity, trust and universal respect.  PenFed’s products, pricing, and financial stability coupled with the Berkshire Hathaway brand creates a powerful combination for growth within the residential real estate arena.  With growth of over 900% in the past 5 years, PenFed Realty is recognized as one of the fastest growing real estate brokerage firms in the country.

Our mission is to recruit, retain, and support the most knowledgeable real estate agents in the industry so that we may ensure a smooth and hassle free home buying experience.

We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match and more.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 571-289-4710.


  1. Property Manager Jobs
  2. Leasing Consultant Jobs