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Director, Consumer Lending Credit Strategy Analytics in McLean, VA at Pentagon Federal Credit Union

Date Posted: 4/5/2019

Job Snapshot

Job Description

Director, Consumer Lending Credit Strategy & Analytics


PenFed Credit Union is hiring a Director, Consumer Lending Credit Strategy & Analytics in Tysons, Virginia. The primary purpose of this job is to own the end-to-end development and implementation of credit strategy/policy and conducting credit risk monitoring and analytics. This role will lead Consumer Unsecured Lending products, including Unsecured Personal Loan & Line of Credit, Student Loan and other unsecured lending loans. Additionally, this role will also contribute to setting up strategic goal and credit agenda for Consumer Lending Policy & Analytics team and manage analysts/managers to achieve team’s strategic plan.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned

  • Develop and manage automated/judgmental decisioning credit strategies for both new account acquisition and accounts on book, from approve/decline, line assignment and portfolio risk management.
  • Define risk segmentation, loss expectations and risk premium to support Risk Adjusted Pricing.
  • Develop targeting credit strategies to support business growth. Partner with business segment product owners in optimizing acquisition targeting/marketing campaigns that align with credit policies.
  • Oversee credit aspects of onboarding of acquired portfolios and product launch. Provide ongoing or ad-hoc risk analytics to support credit or new product expansion.
  • Perform business line program deep dive and monitoring on credit policy change to drive credit policy optimization and risk mitigation strategies, inform corporate strategic decisions, enable better member experience and improve efficiencies.
  • Drive monitoring and analysis of credit risk for both organic and acquired portfolio, prepare related management reporting package and provide insights on root causes, emerging credit trends and implications on Allowance for Loan Losses.
  • Develop statistical sampling and scoring methods to support judgmental decisioning review program.
  • Partner with key stakeholders in various groups (Credit Risk Modeling, Business Lines, Compliance, Operations, Finance and Enterprise Risk Management) to identify areas of opportunity and spearhead initiatives in order to enable profitable growth while minimizing credit risk exposure and adapting to changing economic and regulatory environment.
  • Oversee analysts to achieve team’s strategic goals, training and assisting development of skills and cultivating credit culture.
  • Maintain strong working knowledge of consumer lending related regulations to ensure compliance. Remain abreast of financial regulatory developments in credit risk management and best practices within the industry.
  • Participate in external and internal audits, and regulatory examinations as needed.
  • Identify required data and work with data stewards to understand data source, ensure data quality and retrieve data on a timely basis. Contribute to credit data mart and corporate database designs.
  • Provide thoughtful leadership and foster collaboration towards the attainment of corporate goals.

Education and Experience

Equivalent combination of education and experience is considered.

  • Bachelor’s Degree in Business, Economics, Quantitative Discipline or Equivalent, Finance is required.  MBA or Master’s Degree in the related field is highly preferred.
  • Minimum of ten (10) years’ experience in credit risk policy & analysis, credit risk management or modeling in financial services industry.
  • Minimum of three (3) years of management experience.
  • Experience in Consumer Lending products including Credit Card, Auto Loan and Unsecured Personal Loan is ideal.
  • Strong skills in various data analysis and visualization tools including SQL, Tableau, Excel and PowerPoint are required. Proficiency with statistical tools (SAS, R) is preferred.

Supervisory Responsibility

This position will eventually directly supervise employees 

Licenses and Certifications

  • There are no additional certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*


Ability to travel to various worksites and be on-call may be required. 

About Us

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 1.6 million members and over $23 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico, Okinawa, and Portugal. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.

Our mission isn’t simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.

We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 531-444-8329.