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Real Estate Branch Manager, PFR in Baltimore, MD at Pentagon Federal Credit Union

Date Posted: 11/30/2018

Job Snapshot

Job Description

Real Estate Branch Manager


Berkshire Hathaway HomeServices PenFed Realty is hiring a Real Estate Branch Manager in Baltimore, Maryland. The purpose of this job is to ensure continual branch growth through the implementation of unique marketing and business development strategies as well as build the foundation for strong business relationships through the recruitment, training and oversight of independent contractor real estate agents and staff.    The goal of this role will be to oversee the continued success, improvement and growth of the branch by ensuring compliance with regulations, management of branch office real estate transactions & escrow responsibilities. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned

  • Manage the functions of the branch to ensure efficient and cost effective operation by implementing the necessary systems, programs, policies and procedures.
  • Develop business goals and strategies to meet objectives set by the PenFed Realty Board of Managers.
  • Implement strategies and initiatives developed by PenFed marketing department to reinforce value propositions and develop company culture.
  • Recruit independent contractor real estate agents to affiliate with PenFed Realty, develop and implement programs designed to retain agents.
  • Provide training and business coaching to independent contractor real estate professionals in all areas of residential brokerage including sales and marketing, finance, agency, listings, contracts, ethics and governmental regulations.
  • Act as liaison for clients of PenFed Realty focused on lead generation, transaction management and conflict resolution.  Assist independent contractor real estate agents in obtaining client listings and contracts.
  • Ensure PenFed Realty licensees and transactions are compliant with REB regulations.  Review and maintain Pen Fed Realty transaction files and forms.
  • Implement PFR marketing and business development strategies to increase mortgage and title capture rates among PenFed member home buyers and sellers.
  • Manage PenFed Realty branch office transaction pipeline, troubleshoots problematic files and negotiate workouts with third party real estate brokerage firms.
  • Demonstrate conflict resolution, critical thinking and business management skills to lead a team of sales professionals.
  • Review competitive market practices and makes recommendations concerning adjustments to programs in related areas.
  • Implement strategies that increase productivity and enable targeted achievements. 

Education and Experience

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in a related field or combination of education and experience that provides a level of skill and knowledge necessary to satisfactorily perform the essential job functions preferred.
  • Seven to ten (7-10) years’ experience in residential real estate brokerage with additional representative skills in residential lending and residential settlement procedures. Track record of success with real estate sales and strong management experience required. 
  • Remain informed of industry developments through publications, professional organizations and networking contact with other real estate brokerages.

Supervisory Responsibility

This position will directly supervise employees.

Licenses and Certifications

Licensure as Real Estate Broker with the appropriate Real Estate Board. Membership in the following:

State Association of Realtors

Local Association of Realtors

National Association of Realtors

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*


Limited travel to various worksites is required.

About Us 

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 1.6 million members and over $23 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico, Okinawa, and Portugal. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.

Our mission isn’t simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.

We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 571-289-4710.


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